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Privacy Policy
We collect your name, email, shipping address, phone number, payment info (via secure providers), order history, and browsing data.
We use your data to process orders, improve our services, and (only if you opt in) send promotional emails. We never sell or rent your data.
Only trusted third parties like Stripe, PayPal, USPS, and Google Analytics — solely to support your orders and experience.
Yes! You can email us at
📧 support@rufflepajamas.com
to access, correct, delete, or opt out of marketing.
Returns & Exchanges
You have 30 days from the date you receive your order to request a return.
Items must be unworn, unused, with tags and in original packaging. Proof of purchase is also required.
Customers cover return shipping unless the return is due to our mistake (wrong or defective item). Shipping fees are non-refundable.
Yes, we offer exchanges for damaged, defective, wrong items, or wrong sizes. Just email us at
📧 support@rufflepajamas.com
Shipping & Delivery
Orders are processed in 1–2 business days and shipped within 5–7 business days so they are delivered within 6 – 9 business days after the orders were placed.
We offer a flat rate of $6.99 for all U.S. orders — no hidden fees.
If your package is returned due to an incorrect address, a re-shipping fee will apply. We are not responsible for delays or lost items caused by customer errors.
If your tracking hasn’t updated in 15+ business days, contact us with your order number. We’ll open an investigation and offer a replacement or refund if confirmed lost.